Product Questions
1. What types of products does Garboria Sales offer?
Garboria Sales specializes in outdoor and home comfort products, including accessories, bags, base layers, blankets, coats, hats, and more. Our products are designed to enhance your outdoor adventures and provide warmth and comfort at home.
2. Are the products suitable for all seasons?
Yes, our product range includes items suitable for various seasons. For example, our base layers and coats are perfect for colder weather, while our accessories and hats can be used year-round.
3. Do you offer products for hunting enthusiasts?
Absolutely! We have a dedicated Hunting Collection that includes items specifically designed for hunting enthusiasts.
Shipping & Delivery
1. How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Once shipped, standard shipping takes 10-15 business days, while free shipping takes 15-25 business days.
2. What shipping options are available?
We offer two shipping options: Standard Shipping via DHL or FedEx for $12.95, and Free Shipping via EMS for orders over $50.
3. Do you ship internationally?
Yes, we ship globally except to certain remote areas and parts of Asia due to logistical constraints.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Returns & Exchanges
1. What is your return policy?
We offer a hassle-free return policy. You can return items within 15 days of receiving them, provided they are in their original condition and packaging.
2. How do I initiate a return or exchange?
Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return or exchange.
Payment & Account
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal.
2. Can I create an account on your website?
Yes, you can create an account to manage your orders, track shipments, and save your preferences for future purchases.
Customer Support
1. How can I contact customer support?
You can reach our customer support team at [email protected]. We are here to assist you with any questions or concerns.
2. What are your customer support hours?
Our customer support team is available Monday through Friday, 9 AM to 5 PM PST.
